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Sonya at Jim Felts Allstate office on Harrison Avenue in Rockford went above and beyond to help me insure an exotic vehicle, a task most would have said was not possible and not bothered with. Sonya took the task on as a fun challenge and kept me informed throughout the process I had insurance within 24 hours. Thanks.
Excellent service and great staff! I had the pleasure in working with Sonya Vazquez a couple days ago regarding our new policies and she is very knowledge and extremely helpful. She provided exceptional customer service.
Sonya Vazquez deserves Kudos for making my experience shopping for insurance a very positive one. I was apprehensive as I entered the office, l left very satisfied and pleased with my choice.
Inner Circle Elite 1 years, Agency Achievement Award 3 years, Honor Ring 3 years, Allstate Leader's Forum 3 years & National Conference Award 3 years
Mon-Wed: 8:30am - 6pm
Thu & Fri: 8:30am - 5pm
Sat & Sun: Closed
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