Carrington Mortgage Services, LLC

Ms. Kathleen Gutierrez helped me with some documents last week and I appreciated the way she took ownership of the issue, putting herself in my shoes and taking ownership until the paperwork was successfully completed and returned. Today, she responded to my email confirming receipt of the documents, and advised next steps in the process, while giving a realistic time frame for processing and setting proper expectations. She was professional, polite and efficient, and it was a pleasure working with her. CM should be proud to have her representing their company!

Stacie always acted professional in our interactions. She provided needed information timely and accurately. She was always accessable when I had questions. Throughout her involvement she appeared concerned that I have a positive experience.

The whole team from Davis the AE to the processor Samantha did a fabulous job with making sure the loan started seamlessly and closed and that way!! Kudos to the team!