I.T. Worx, Inc.

I can’t say enough good things about I.T Worx and my experience yesterday. I went in for an iphone battery replacement but another issue was identified. Jeff the owner and Brooks, Trey, on the front-line and Liam and Jack the techs all were fantastic and quickly transferred a part from their WS location and got me up and running. These guys understand customer service and the anxiety that comes with not having our trusted devices. I was offered chargers for my watch and access to the net and as a bonus I had some great conversations about IT Security, travel and operating a small business. Trust me you wouldn’t get this level of care and service in the Apple Store! They are Apple authorized and now I have found them I will be recommending them for phone and laptop issues. They also run tech for misc small businesses. Thanks so much my phone is working perfectly and my blood pressure has subsided! Highly recommended.

I came in for a MacBook repair appointment. I was greeted and assisted by Christian. She was very kind and helpful. My check in process went smoothly and she informed me of things about my warranty I didn’t know. Great customer service!

I usually go to apple, but hate the customer service. Went here, they work through apple so all repairs are official and use Apple care. The difference, everyone is nice and you leave satisfied. My laptop was fixed perfectly for a price apple would’ve found a way to spike. GO HERE. Lovely experience and I am so happy with my repair.