New Season Treatment Center

Morashad has been great throughout the process! As a counselor he was very easy to communicate with and his open door policy provides a comfortable and safe space to vent. Samantha has always challenged me to tackle my obstacles head on and has awesome tools on my journey of emotional intelligence. Overall, the staff as a whole are very positive and encouraging. Melody as a caseworker handles business in a timely fashion, and provides resources that help you transition smoothly as you complete the stages of the program. I would definitely recommend this facility for anyone trying to get voluntary outpatient care and assistance with being confident as you venture back out into the real world. Ms. Denise and Shay in the nursing department show genuine concern about my well-being and mood, and are always a pleasant encounter. The only area of improvement would be the communication and availability to the MD's on staff. They are very friendly and take the time necessary to consult and construct treatment plans upon intake and triage. However, they are not there very often and sometimes do not have a sense of urgency when it comes to responding to messages that are potentially time sensitive. My review as a whole would just express the gratitude and appreciation for everyone involved in my care, and to let them know how important their roles are in the community although not easy and to keep up the great work!

I transferred to this clinic from another 1 & I love the atmosphere here I love the people I deal with on a daily basis here such as the nurses, & the receptionist is awesome!! The ONLY thing I have an issue is with the type of specific county/state Medicaid that they take to pay for treatment, I have eastpointe which is from another county not Cumberland county where the facility is located, & right now they don’t take my specific Medicaid, they take Alliance Medicaid & other insurance companies but not eastpointe I know & im not sure the names of the other 3 nc Medicaids available depending on your county. I was told I could get in touch with my Medicaid worker & request they switch over my Medicaid but im not sure how true that is I requested with my Medicaid worker & im just waiting to hear back with the solution she was able to come up with her supervisor bc up until the past 4 yrs I always paid them the clinic I was going to started reviewing state funding so I no longer had to pay Medicaid would pay for it everyday they just want pay for take homes So I have been told im not sure how true that is eitherm

I absolutely LOVE it here at New Season. So sweet, caring and they interact with their patients and that's GREAT! EVERYTHING AND EVERYONE IS JUST SO AWESOME!!