Could not have been an easier experience. Needed a screen replacement on a Pixel 6 Pro. I set up New York and a few minutes online through the device protection portal. I called the store ahead of time and the gentleman told me he'd already seen my work order in his computer, verified they had the parts, and were waiting for me whenever I came in. Device drop off took 2 minutes, and 90 minutes later I came back pick up my repaired unit in perfect working order.
The process might have been a little difficult at first however each time I called I spoke with someone who was very professional, pleasant, and helpful. I was able to resolve my issue to my satisfaction in just a couple of days. Excellent company to work with that provides to help you need and a great value.
Techs are great and very thorough. Quick work and started right away fixing my screen 2x in last couple of months. Z Fold 3.
