Boris Mardian, OD - BROADWAY FAMILY OPTOMETRY

From the moment I walked into their office, I was warmly greeted by the staff. They were friendly, professional, and made me feel comfortable throughout my visit. Dr Mardian took the time to explain each step of the process, ensuring that I understood everything. He went above and beyond by conducting additional tests to assess the health of my eyes, which I had never experienced before. He patiently answered all my questions and addressed any concerns I had. The staff also spent nearly an hour with me, patiently guiding me through the various options of glasses. I never felt rushed or pressured to make a decision. The staff member provided detailed explanations of what was covered by my insurance and allowed me to make an informed decision. In the end, I opted for prescription sunglasses. Overall, my experience at Broadway Family Optometry was exceptional. The thoroughness, knowledge, patience, and friendliness displayed by the optometrist and the staff were truly commendable. I highly recommend this optometrist to anyone in need of professional eye care.

I was there today, booked appointment to see them in 2 hours and visited them with my dog. All the staffs and doctor there were so friendly, so professional, and so efficient! How so? first, I needed a new prescript glasses, so the doctor did the exams with my eyes very patiently and carefully. He also explained what's best choice of lens for my each eye in order to help me see clearly without feeling dizzy. And the staff also helped me speed up the process to get my glasses ready to pick up, she showed me my 2 insurances coverages and compared them and show me which one would help me save more money on frames. I had a wonderful experience there today! Can't wait to get my glasses before the Christmas!!!

Easy to make an appointment and fill out a short form online ahead of time. First call , Roseanna was professional, helpful, checked my insurance and quoted costs for my requests. Cost remained the same upon our visit. Staff and Dr. were customer service friendly. I made 2 appointments for my daughter and myself. We both felt taken care of.