Jonathan D. Sher, OD - TEXAS STATE OPTICAL OF MCKINNEY

I have always had nothing but the most amazing experience here!! Everyone who works here is so kind and knowledgeable and just extremely helpful! The doctors are awesome and know exactly what they are talking about and spend as much time with you as you need as well as the technicians! It is truly refreshing! BUT THE BEST PART is that there has not been a single time that I have come to pick up my glasses and have had to get them adjusted a million times while sitting there, which has happened to me a lot over the 29 years that I’ve had glasses and went anywhere else. It is so freaking awesome to be able to just come pick up your glasses and it only take 5 minutes, instead of 30 minutes to an hour lol their prices are super reasonable and they are just overall incredible! I enjoy working with this team and could not ask for a better place to buy my glasses from.. as someone who has horrible vision and absolutely needs them, it’s essential to have a great team and they have that here and I so appreciative to every single one of them!!! Thank y’all for making this process so painless.. even when I’ve lost them and had to get new ones, they have rushed a new pair in for me because they knew how vital it was for me to have them! They are saints.

I had a great experience! Loni was great! She went above and beyond. I ordered glasses and when I received them I didn’t like them. I went back in and she had me try on several pairs! I have a small slender face and it’s hard to fit me. We both agreed on a pair . I received them , and absolutely love them. I told her about the eye disease I have . It’s hard to see the computer. She suggested I should try computer glasses. And o my ! It’s a whole different world ! The numbers and letters are clear and crisp. Thank you for having an employee that truly cares about her oatiients!!

I've written and deleted a negative post, once I received an immediate call. They resolved the situation immediately and I appreciate their professionalism. I own my own company and try hard to prevent mistakes and try harder to remedy the mistakes I make. Thank you for responding and resolving the issue immediately, and I respect any company that takes that kind of initiative. I highly recommend TSO in McKinney and will continue to do so. Again, Thank You.