We had a really interesting part of our garage door break suddenly. The team was able to come work on it within 24 hours of my ticket being submitted. It took multiple technicians and some troubleshooting to find the right part, but it was fixed that day. They even lubed up the chain when they realigned it. I was really happy with the cost, it was a good value for all of the work we needed.
Called late yesterday and got scheduled for this morning. Bill showed up and promptly fixed the broken cable and replaced the original sensors that had been giving us trouble and the bottom roller wheels which had a bit of rust after 20+ years of service. Bill was so nice and professional.
I was contacted within a couple hours of submitting a service request online. Appointment scheduled for next day. Jim came out and did what he does as a garage door guru. Amazing. Issue was fixed very quickly and I was very happy! Thank you Jim and Overhead Door! Highly recommended.
