Nick provided prompt support and sought another path for making contact when the primary method wasn't available. Once the service call was started he was very efficient and courteous. He also clearly wanted to make sure all issues were resolved before ending the call. The Diamond IT remote interface also worked very well. JD
This company is wonderfully professional, quick to respond, and extremely knowledgeable. They took what was an incredibly frustrating problem for me, and made short work of it. I highly recommend Diamond IT for all IT needs.
We use Diamond on an unlimited plan. It's a little pricey but in this day and age, having an IT pro on-demand is worth the expense. They've been pretty responsive every time I have an issue.