The Purple Guys

My company has worked with Purple Guys for more than seven years: that kind of longevity alone speaks to our satisfaction with their service. Our organization is not large enough to have an IT person onsite, and an employed IT person would get bored quickly. I am our liaison with Purple Guys for routine day-to-day needs and troubleshooting. Purple Guys is there when we need them, and we make almost daily use of their services. We have a dedicated team assigned to us, ensuring continuity in maintaining our IT infrastructure. I have never encountered a Purple Guys technician who doesn't have knowledge of our IT setup. The team is always there for us during the workweek and responds efficiently. If we have an emergency, we are prioritized and receive loaner equipment that keeps us going. We also have a virtual CIO who works with our management on strategizing for the future and acquiring equipment. Purple Guys even coordinates our IT projects with third-party contractors when necessary, a tremendous relief that enables us to focus on what our company does. As a result of this partnership, we have a reliable IT infrastructure that gets better every year, and we are confident in the IT expertise we have for the future.

We have used The Purple Guys for quite some time and they have always been professional and timely. When we have quickbooks issues, the first thing we do is call Mrs. Cynthia. With a little diagnosing she will have us up and running in no time. The fact that they always answer our calls and fix our issues I wouldn't dare look somewhere else. If you need any IT help, look no further.

Eddie with The Purple Guys IT Support did a great job fixing my computer issues and in a timely manner! He was very knowledgeable about the issues and was even able to fix other small things to make my day to day experience easier. That is definitely not the case with all support teams but Eddie with The Purple Guys IT Support did an excellent job to get me fixed and back working as quickly as possible! Would highly recommend him for all your computer shop needs!