SHANE CO.

Jason Shaw and Shane Co are amazing. Due to the holidays and trying to keep my plans for engagement a secret, I was unable to visit my local store in Indianapolis. I saw the virtual appointment option on the Shane Co website. I set one up and then got cold feet and cancelled because I have enjoyed previous in person experiences in the Indy and St. Louis stores. However, I decided to go for it the next day. Jason Shaw and I had an amazing Zoom call and he helped me go through many options to pick out the perfect engagement ring. Other than some issues from FedEx due to bad weather, the ring showed up in time for a NYE proposal. My fiancé could not be happier with her ring. It was a perfect night, and we are excited for our future together. It would not have been possible without the amazing service provided by Jason and Shane Co. We are looking forward to many more visits to Shane Co in Indy, St. Louis, and/or virtually. Happy New Year! And thanks for making our NYE one of the most memorable ever.

My wife and I bought her engagement ring and both our wedding bands from a different Shane Co. location more than 5 years ago and had a perfect experience. Since then we’ve moved a lot and have been to multiple locations for cleaning, inspections, warranty service, etc. and have been just as pleased each time. Today I dropped all of our bands off for cleaning at this location and wanted to look at another stackable band for my wife’s set too, and had an awesome experience with Niall. Kind, helpful, knowledgeable. Basically what we’ve come to expect at this point! Never an ounce of buyer’s remorse here.

When this location opened they had the team waiting for us to enter and take care of our needs. The staff is very knowledgeable in regards to loose stone and helped in my decision. Their policy to return products within 60 days and/or trade in jewelry and loose stones helps with possible "buyers remorse" and will make your significant other excited when your surprise them with an upgrade. This is one amazing location and I can't wait to return for more upgrades.