Had the pleasure of working with Ellen F. and I can’t express enough how professional and courteous she is. Had some bad experiences in the past with other insurance agencies and I can tell you Ellen lives up to her promise of thorough and speedy service. It’s easy to tell she is knowledgeable and truly understands customer service. I’m definitely with this company for all my insurance needs.

Great service! I have a commercial policy and wouldn't trust anyone to go above and beyond the way they do. They're rates are great, but even if they weren't it would be worth the extra money for the security you have knowing they will do their absolute best. Ellen recently helped me with an issue and did more than I would expect from any agent. She by far made me a customer fir life. You can't go wrong with any of them.

My overall experience has been fantastic. Ellen was the representative who assisted me with this process. Her expertise and knowledge about the various products/services was a great help. She took care all of my needs and I would definitely recommend her to my other colleagues. I literally had to do nothing!!

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I just recently moved, and I called to get auto and home insurance quotes. Jimmy was the most helpful insurance agent I’ve ever dealt with. He handled everything with such ease and explained the coverage in great detail. I am forever thankful. The customer service was amazing.

I moved from WV to FL and Alicia helped me seamlessly transfer my auto policy. She is so kind and professional and really helped me out. She also took the time to sit down with me and explain what my policies actually cover, which no one else has done in my 6 years of having State Farm insurance. I highly recommend her and Jimmy even came into her office and introduced himself and was very kind. Both of them were so welcoming! I felt really happy leaving Alicia's office.

My agent is Selene Plattner, she is pleasant and very helpful to me understanding my policy choices and taking the time to answer any questions I had. I now have my motor vehicle and umbrella coverage with her and working on possibly switching my homeowners insurance to her. I will be recommending her to my friends and neighbors who are looking for any type of insurance coverage.

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So I give them 5 stars because they have gone above and beyond for me. Robert and Steven were very patient and super helpful when I needed to switch my insurance to a better package. I would definitely refer anyone to j&j because of their patience and willingness to work with you.

Nicole is a rock star and found a policy that was perfect for my budget. Her customer service was exceptional and she will always be my go-to.

Best in the business always going above and beyond to help out.

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