The Northwest Regional Library is located in the Surprise Recreation Complex in the City of Surprise. This 23,000-sq. ft. Regional Library has a collection of over 40,000 items in all formats and offers over 60 Internet-accessible computers throughout the building. It is a model of the latest technology in the library and information field regarding customer service with self-checkout and self-check-in. The facility features a special teen area, magazines, newspapers, a popular Best-Seller Browsing section for casual reading, and a comfortable reading area with a gorgeous view of the lake and park included in the recreation complex. They offer free Wifi.

Surprise City Hall sits under a beautiful, vast sky at the end of a quiet cul-de-sac. The building offers a modern flair with clean lines and color-blocking, with the incorporation of natural stone elements. a Western nod to the rolling, imposing White Tank Mountains in the distance. It is a 26,000-square-foot, one-story building south of City Hall houses. The all-seasons garden, south of the parking garage, features a variety of plants that will offer vibrant color and texture to the complex all year long. A portion of the power used at City Hall is generated through solar enhancements. The complex includes shaded arcades to protect pedestrians from the harsh summer sun. Surprise City Hall has a four-level parking garage conveniently located just west of the new City Hall.

The Hollyhock Library is nestled in the original square mile of the City of Surprise. The City of Surprise was little more than a gas station and a few houses in 1937 when city founder, Homer C. Ludden, named it after his Nebraska hometown. The staff provides excellent customer service and works with nearby community groups and the Senior Center next door. This library is fully supported with City of Surprise funds. The Mission of the Library District is to provide access and services, so residents experience an improved quality of life. As the vibrant community front porch, they aspire to meet the changing needs of their diverse and connected residents. They deliver exceptional customer experiences and initiate community conversations. They provide access to technology, digital services, and information They have cultivated collections of timely, in-demand materials.