Massage Envy Firewheel Market

This was my first professional massage, and it was absolutely incredible. From the moment I walked through the door, I was greeted by Audrey who was a great help answering all my many questions and was very pleasant to interact with. Liz went above and beyond to be professional, respectful, communicative, and friendly. Absolutely will be back! My only complaint was the call service, that was my only issue, with them being very hard to understand, and signed me up for a membership I did not want, against my knowledge. I almost gave a 4 star review because of this, but after talking with Audrey and the staff in person, they were quick to help me try to get it resolved. They are working diligently as we speak to keep me from the unwanted payments. For that customer service, 5 stars!

I got a massage with Bobby. He was fantastic. I’ve been going to Massage Envy for over 10 years and have been to many locations. What I usually find is everyone has their own routine. Even when you tell them what you need they may spend 5 minutes on that area but then they drift into their normal routine. Bobby didn’t do this. He focused the entire 90 minutes on the areas I needed. I will definitely be back to see him.

Liz N is amazing! I’ve been going to her for years. She always asks how my body is doing and what I want from each massage. Then she actually changes her approach to fit want I need!!