3 Best Pest Control Companies in Columbus, GA

I want to show some love to Eric Donaldson, he is the Regional Manager for Knox Pest Control in GA. I posted a review two days ago and immediately received a call from Eric to address my concerns. He scheduled an appointment with me and was at my home yesterday to address them. As a student of business I must say that customer service is my biggest concern. I strongly believe that if the customers is not satisfied the company will not be prosperous and shouldn’t be. Eric is very professional and I can discern that he is very genuine about his service to his customers. He gave me his personal phone number and told me to save it. He made my concerns his. Eric I want to thank you again for your attention to detail and your efforts to resolve my concerns. Most of all I want to thank you for your humility. Customer service at its best!!! Definitely 5 star.

We have been using Knox for a few years now and have been pleased with the service. Lee is the best and always exceeds our expectations. He is friendly, professional and takes the time to check in with us to see if we’ve been having any specific problems. He also takes the time and pays attention to areas where our son plays and has toys stored outside, which I really appreciate.

Romona first came out to our house to set up a service plan for my rental home. Excellent job from her and I could tell she knew what she was talking about. Her service was awesome! I would definitely refer anyone to Knox.

Chastie at Orkin provided outstanding customer service from start to finish. She was professional, friendly, and took the time to answer all of my questions. She made the entire process easy and gave me confidence that everything was being handled the right way. It's rare to find someone who genuinely cares about their customers, and Chastie definitely does. If you're looking for excellent service, I highly recommend asking for Chastie. Thank you for going above and beyond.

I must give credit to Orkin specifically to Paris for a very thorough inspection with an excellent analysis of the what was going on in my home. I was very impressed with her professionalism, knowledge & explanation of existing issues as well as potential problems which could be arising if not addressed. Thank you.

Antonio, our technician, provided exceptional service. His work was thorough, efficient, and highly professional. We were particularly impressed by his extensive knowledge of pest behavior. Furthermore, his communication skills and flexibility in accommodating our schedule were greatly appreciated.