Berkshire Hathaway HomeServices RW Towne Realty Property Management

We had an incredible experience with Rose & Womble, Chandler. We moved to Virginia 2 years ago and struggled to find a rental. When we saw a beautiful home in a desirable location we quickly called. Within the day, we were showed the home and had our application processed. One week later, we were in the home. We spent 2 wonderful years in our house and always felt secure, knowing Cristina Williams, our property manager, quickly resolved any issue with the home. We loved the professionalism with the company so much that we ultimately used their services to buy our first home when we were ready to grow our family. Highly recommended!

I used R&W for almost 12 years and they gave me peace of mind after I moved out of state and retained the property. Cristina was responsive to my inquiries and provided great updates and recommendations. She also helped me deal with and resolve an HVAC issue that persisted for some time, where she brought in a contractor that helped identify and fix what was poor craftsmanship during original installation.

I have been going through this company as a tenant for going on 3 years now. In my time dealing with this company, I can honestly say I have not dealt with any of these issues a lot of people have been leaving in their reviews. I have had a pretty great experience so far, and it is more than likely due to Marlo, the property manager we have been dealing with since we moved in. She is quick to respond to e-mails and phone calls, contacts technicians to fix things in the apartment within hours of receiving them most times, and most importantly, very patient with my roommate and I when we have had to deal with frustrating experiences outside the company’s control, but she does everything in her power to address concerns immediately. I just renewed a lease with them and I look forward to continuing the lease through them as they’ve been very professional and helpful when needed!