HCM Property Management

I was so very impressed from start to finish about the professionalism and convenience of each step. Signing up for the in person viewing was quick, all via text, with a very professional verification service. The visit was quickly followed by a check in text asking if we wanted to apply, which we did. Transition from automated service to person was fast! Dianne Carlyle is fantastic!!! She helped guide us and was incredibly responsive. She was also kind and funny, which is not necessary, but certainly a plus that put us at ease. Also, the property is obviously everything we wanted at a great price point. We saw two other places with another property management company the same day and the contrast between the two was stark. The other places had serious defects that I felt were not acknowledged because the asking price was still high AND the agents were not as good as Dianne. Total process was from viewing to approved was 2 days and now we are happy as clams!

HCM has been able to maintain both my properties in amazing conditions. They have dealt with many repairs and maintenance issues effortlessly. I’m very satisfied and happy to have a company I can trust, Luisa has been a great help too! Keep it up.

Paul Quail is our Client Care manager at HCM and he has done an excellent job updating us on issues regarding our property and any service requests from our tenants. Paul is very prompt and efficient at handling problems which come up and always makes sure that he addresses all of our concerns. He embodies what good customer service should be. My wife and I are happy that Paul is part of our property management team!