KPS Alarms

Eddie was extremely professional, respectful, efficient, and friendly. Importantly he was on time and responsive. Eddie resolved the issue previously reported to KPS. The only negative feedback point for KPS is that customer service had not briefed Eddie prior to his arrival about the missing switches and touchscreen. Not Eddie's fault, but rather a failure of internal communications at KPS. This is an important area of improvement for KPS. Moreover, prior requests with KPS to schedule an appointment were difficult and required multiple follow-ups. Another area of improvement for KPS. Eddie however receives high marks and 5 Stars for his work. Thanks Eddie!

Rigo was perfect! Very informative and great customer service. He was very respectful of our home and didn’t try to strong arm us in with high pressure sales tactics. Rigo took the time to explain how to use the app as well as other equipment we can add on if we decide to. Thanks Rigo!

Rigo & Nick came to install & set up my home security system. I was notified by text when they were on their way & they completed the job quickly. They were polite and friendly & were able to answer all my questions.