Sutter Urgent Care - Stockton Medical Plaza II

I was greeted promptly upon my arrival by an individual who showed real interest in my condition. He explained the process used at the facility and confirmed my insurance information. The nurse who took me into the examining room was very professional and expressed concern for me. The doctor was very thorough and explained her diagnosis and how she was going to treat it. She was very understanding and let me explain what I thought was wrong and listened to how I felt.

We are thankful that this urgent care center is available and providing such great service. Each and every time we have been there, everyone on the staff has been very helpful, courteous and kind. Though there have been waiting times, they were very reasonable in time and as we would expect that depends on the obvious patient load. Very importantly, all important lab and radiological testing is available onsite enabling quick diagnosis of concerns. Also, their follow through is great. We look forward to continuing to use this wonderful facility when our needs require it.

Had a frightening experience where I was losing balance and visual acuity. When symptoms didn't abate in an hour, my daughter took me to Sutter Urgent Care. There were a couple of people being checked in when we arrived, but it was a short wait. In less than 20 minutes I was in an exam room get vitals taken. The doctor was there very soon. After a very focused and thorough analysis of my symptoms it was determined I needed blood draws and a CT scan. I was told it would be about 2 hours to get that done and have results. It was really just about an hour. They handled my VA insurance without a glitch, and due to bureaucracy not Sutter's fault, my follow-up care will be with the VA. Every aspect of what could have been a nightmarish episode was a calming and reassuring series of procedures. Professional, friendly, calm, and knowledgeable are just a few of the ways to describe the staff at Sutter Urgent Care. Thank you!