Jacksonville Community Pet Clinic

I had the best experience at Jacksonville Community Pet Clinic. I recently bought a home in the area and decided to try a vet closer to our house and I am so thrilled I did! I've had big dogs my entire adult life and have lived in many states. During that time, I've brought my dogs to several different vets. I've had some ok experiences and some really bad experiences. My dogs are my whole life but they are bullies and one of them is reactive due to being attacked by another dog and mauled pretty badly when he was young. Because of this behavior and his breed people can make assumptions about him which causes me a lot of anxiety to take him to the vet. When I shared this with the team at Jacksonville Community Pet Clinic, they were so empathetic and accommodating. They allowed us to wait in our car until it was time for their appointment. They cleared the waiting area and the halls and escorted us to a large room so both my dogs could be together. They were so kind and loving to my dogs! They never once treated Blu like he was anything but the sweet, good boy he is! They laughed and enjoyed my dog's funny personalities and showed genuine care for their health! I left feeling unlike I have ever felt leaving a vet!! It was the most amazing experience I have ever had and unless I have to move again, this will be our vet for life.

Although I was there for a stressful situation, I loved my experience here. All of the staff was great. Dr. Trotter took my lab in for emergency surgery close to after hours. She was a true hero in my eyes. Most vets wouldn't take her in short notice and the only other one who would quoted 3-5k. Until I called them I was under the impression my baby was going to sleep forever. Because of there flexibility with scheduling and reasonable costs my girl is doing OK.:) thank you to your entire team.

The staff and vets are very responsive to the needs of the pets they treat. Their charges, unlike many in our community do not bankrupt you every time you walk through the door. I am very thankful they were recommended to me. The Westside clinic staff and vets are great.