Mynd Property Management Houston

I have had nothing but amazing experiences with this company!!! Everyone I speak to has phenomenal customer service and make you feel heard and validated! I mainly deal with Dawn and Diego and have loved the way I am always kept up to speed and things are accomplished is such a speedy efficient manner. I have never dealt with a management company that makes the tenants feel important and a priority. I have only dealt with ones whom make it well known the property owners are the important ones. So glad to have a house with them and looking forward to many more interactions.

Agnes was one of the best customer service representatives I have encountered at Mynd. Next year will be 3 years we have rented from this property management company and I will have to say her service went above and beyond our past experiences. I hope she is valued and stays there. She made sure our issues were dealt with in a timely manner and she is incredibly thoughtful. She responded quickly to my service requests, remained in constant contact and also followed up to ensure we were taken care of. Agnes rocks.

Our home owner chose Empire to manage the property we rent. In a time of chaos after Hurricane Harvey, they seemed to accept the challenge and exceeded our expectations. All of our repairs were done quickly by vendors who were kind and prompt. I’ve been very impressed with their customer service this past year, specifically agents Veronica and Diego. They have been diligent with any task we requested and our home is back in top shape thanks to their work.