Cherie was an amazing person to go to and get my car fixed. She was knowledgeable and understanding about everything. She went above and beyond to make sure we were in not only in a driveable car but the safest it could be. I definitely will be coming back and seeing her again! She was the first person to not actually judge my car or situation and just made sure we were cared for! Thank you so much for being an amazing customer service and working on the car!

Chris D'Arcy and his team are professional and kept me apprised of items that will need future attention. I was able to get my car repaired and they also let me know about manufacturer recalls that were applicable. I highly recommend Kniesel.

Cherie my service advisor was very professional!! The repairs are done to my Ford mustang we are done timely and efficiently. Cherie kept me informed at all times and even helped me through the online payment process. Great company!!

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It best auto repair experience I’ve ever had. They for my car in right away (and fixed in the same day), communicated the needed repairs clearly and the service was second to none. While no one wants to have car issues... I’m anxious to go back because I know I’m in such good hands. A great local business with kind and helpful service.

Franklin’s family has a solid group of techs and has done great work on my highly complex foreign autos. They are reasonably priced and have hit their out date. Very impressed with the open discussion on technical issues and their understanding of complex systems.

John and Walter are great! I have been going here for years and they never disappoint! My daughter’s car had a check engine light and they took care of her like she was family! Thank you Franklin Family Auto for taking care of my family!!

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I took my 2004 Nissan titan in for service for maintenance what they did I thought the price was a little high but when I got in and drove it home man what a difference it ran like it was brand new again they even gave it a bath and vacuum the inside so it's like they say you get what you pay for the shop and waiting room is the very clean and neat staff friendly and knowledgeable I trust these guys as they worked on another car I had some years ago and still the same great service so whatever your needs this is the shop to go to... Great job guys.

I love this place!! I had such a fun morning chatting with Bill and then was able to have a shuttle ride to work. I have never been on a shuttle ride before but Joseph was very nice and felt nothing but comfortable! Bill was so awesome and explained things in detail which was just what I need! They were able to get my car back to the best it can be and above and beyond cleaned it better than I have ever had it! I am just blown away at the kindness, top shelf, and welcoming service they give!! I am incredibly grateful and will be my car shop home! Can't wait to share this goodness with anyone who needs to get their car fixed!

This place is great! Professional and personable. Super fast and easy and they take care of everything. Thank you for also filling up my tires.

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