James B. Maddox, MD, PA, FACS

The receptionist was one of the nicest I've ever encountered and Dr. Maddox was so nice and patient even though I was his last patient of the day. He joked with me, took the time to explain how my type of insurance works, and even made drawings so I could understand my condition better.

It was my first time going. Easy to get to location with easy parking. Really liked the doc....kinda goofy and fun. The team was responsive and helpful directing me where to go to get paperwork done online prior to my visit and helped me add my insurance later by calling me back and taking all the info down. It was nice to interact with a human. Doc's got good gadgets to get the work done because my ears were so much better afterwards. Setting up the next appointment was easy, and they even let me know that the insurance may require me to make an additional payment later and even knew how much it was. Whoa dude. That's more than I can say for 85% of the offices I've been to. What a great team of people.

I read the reviews about Dr. Maddox after I have booked an appointment for my daughter. Most of them were negative so we were quite apprehensive with the visit. It turns out our apprehension was unfounded. We had a totally different experience from most of those who posted reviews. We found the office staff to be courteous and helpful. The doctor himself was friendly and professional. So, if you are looking for an experienced, patient, and efficient ear doctor, book an appointment with Dr. Maddox. It will be worth your time.