Sterling Technology Solutions is committed to supporting small to medium-sized businesses in managing their technology. Tom Blanchard is the CEO/Founder, and Kevin Chaney is the Chief Operating Officer. They specialize in customized, effective, and professional IT management solutions. They keep all IT services in-house in the Charlotte, NC office and pride themselves on communicating clearly with their clients from the initial consultation through the maintenance and upkeep phase. They are timely, courteous, and active at all times. They offer all of their support services in English from the local Charlotte office. They give proactive IT management services with real-time monitoring so you can rest easy that your business IT infrastructure and valuable business data are protected and secured. Their team works diligently to ensure minimal downtime and maximum server efficiency so that the clients can focus less on IT issues and more on running a productive and successful business.
UNIQUE FACTS:
• Over 200 Years of Combined Experience
• Onsite Services.
3 Best IT Services in Charlotte, NC
Expert recommended Top 3 IT Services in Charlotte, North Carolina. All of our Managed IT Services actually face a rigorous 50-Point Inspection, which includes customer reviews, history, complaints, ratings, satisfaction, trust, cost and general excellence.
STERLING TECHNOLOGY SOLUTIONS REVIEWS
My company switched to Sterling after about a decade with another provider. The other provider was a one man show, and we were one of his larger accounts, so we always got immediate responses and dedicated service, and I was concerned that response times would suffer when we transitioned to an MSP with more staff. But I gotta say, the response time and attentiveness have been nothing but exceptional with Sterling. Tickets are resolved quickly and professionally, and everyone we have interacted with has been very pleasant and customer service focused. Not only that, but the engagement on the status of our network and equipment and quarterly VCIO meetings have helped us benchmark our current IT situation, and understand and plan our future needs. The depth of resources for security have been excellent, and the proactive nature of the alerts and monitoring are second to to none. My only regret with Sterling is not switching to them sooner.
I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did Borsalino demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process. We were always kept in the loop and felt confident in his ability to address all of our IT needs. He has successfully helped us with Azure AD Connect, firewall configuration, SonicWall transition, a lengthy SharePoint migration, and a myriad of other IT topics. Switching to Sterling Technology has proven to be one of the best IT decisions we have ever made, and we are so grateful for the relationship we have developed with them. Borsalino's exemplary service has left us thoroughly satisfied, and we wholeheartedly recommend Sterling Technology for all your IT needs. Thank you, Borsalino and the entire Sterling Technology team, for your outstanding support!
I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!
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AT-NET Services is one of the leading IT companies in Charlotte. They specialize in solving technology and cybersecurity challenges for businesses across the Southeast. Their proven processes guarantee better results, ensuring a smooth transition to AT-NET's superior way of managing your IT needs. Their comprehensive Charlotte IT support services provide a one-stop solution for all your computer system needs, excluding software development. Their expertise extends beyond their core offerings, including a wide range of capabilities to enhance your business operations. They overcome IT challenges quickly through an experienced team with an average response time of less than 60 seconds.
UNIQUE FACTS:
• 23+ Years Experience
• 24/7/365 Services.
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AT-NET SERVICES REVIEWS
I have known Will Leger more many years and his professional touch and customer first attitude really separates him from his competitors. He is very detailed and professional with his clients and makes our job easier as a trusted business partner.
AT-NET did an amazing job with installing our Paxton system for our door security system. I would highly recommend working with them for any projects you may have! Communication was on point along with the tech that was sent out to get the job done! Thanks again.
My work with Will has been done remotely. He has helped me troubleshoot everything from computer operations to networking to connected devices. His deep knowledge of all things computers is always readily apparent as he has successfully guided me to self performed solutions. Will is my go to guy.
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Protech Systems An NBS Technology Company provides a perfect solution to optimize, manage, and monitor your company's whole IT infrastructure. They allow unlimited storage and high-quality bandwidth for your business. They have also been able to bring relief and peace of mind to their customers. Protech Systems believes in partnering with its customers to help them build their businesses. They are an experienced IT computer service company specializing in outsourced IT support. They focus on managed IT service, On-site computer support, Remote support, Cloud service, and VoIP system sales and installation. The company offers 24/7 help with 99% uptime and free local and offsite backup consultations. They help you leverage the same technologies that keep Fortune 500 companies competitive.
UNIQUE FACTS:
• Online Appointments
• Onsite Services
• Free IT Consultation.
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Sat & Sun: Closed
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PROTECH SYSTEMS AN NBS TECHNOLOGY COMPANY REVIEWS
We have been working with Protech Systems for around a year. They have helped us with setting up our systems, building on our current equipment and making recommendations on equipment to get, as well as manage our monthly services. They are quick to respond, always answer the phone, and are incredibly patient with customers that are not tech savvy.
We had a previous IT company and our entire office was in chaos. Phan's team came in and had us back up and running within hours and went on to do a complete overhaul of our entire office. I don't know where we would be without them. There might be a lot of companies out there that are great with computers but there are few that have a staff that can communicate the problems with you without using their own jargon. I am a pretty picky person and these guys are top of the line. They continue to provide excellent service, prompt responses and it is always a pleasure to have then come out to our office. I would never work with anyone else.
The best experience with this company. We had so many issues before they came in and helped us. I no longer worry about IT or many other things because I know this group will help me. They have great attitudes and never make me feel like they are too busy for me, just what I need!
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