Roto-Rooter Plumbing & Water Cleanup

William from Roto-Rooter came out on a Sunday night to help with a stoppage issue. He snaked enough roots tonight that it fixed us up we could run water again without worrying about sewage coming up in the basement. He explained everything thoroughly and was very kind and easy to talk to. He is sending out one of his counterparts to snake with a camera in the morning to be thorough and see what needs to be done to really fix the issue. The whole experience from the first call to when he left was great. The price was absolutely fair for a Sunday night call, as well. They don’t charge extra for after hours - and they will let you know the cost before they do the work. If you decide you don’t want to go through with it, there’s no risk to having them check it all out. Definitely returned us to normalcy from what could have been a stressful Sunday night.

I was very impressed by the professionalism of Jonathan. He introduced himself and provided identification before entering my home. Once in he attempted to unclog my kitchen sink. After the second attempt he called for someone to come to help. He remained calm and maintained his professionalism even when my husband asked him numerous questions. Both gentlemen were pleasant, engaging and provide information on to maintain the line so I won't have any problems. I would highly recommend Rotor Rooter to my family and friends.

William is super kind and helpful! I really loved that he was able to explain things to me in such a way that I felt reassured that everything was going to be taken care of and also he has a very calming voice and demeanor. Truly thankful for him helping me!