It was easy to schedule an appointment online. I received a text message 30 minutes before the technician arrived so I didn't have to wait at home. The technician was clean and friendly. He explained the process clearly and answered all of my questions. It was a messy sewer job but he took precautions to protect my house and cleaned everything up afterwards. A very positive experience. And there is a 6-month guarantee on the work!

Excellent service! They came out to the house quickly, identified the issues we were having and immediately got to work on fixing them. When they ran into an issue, they immediately called for more help and within minutes we had additional resources taking care of our problem. Really seemed to care about doing a good job - very appreciative of that.

We had Keith, who did an amazing job! He arrived within the hour and got the job done in under 30 minutes! Great customer service and fair prices. Highly recommend using Roto-Rooter if you want the job done right!

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Very professional from start to finish. Brian was very courteous and informative when I called to schedule. Follow up call from Dana to let me know the truck was on its way. Taylor was more than informative. Completed electrical inspection, explaining every aspect as we proceeded. Made suggestions as to repairs with multiple options. Not pushy at all. A detailed report of results provided for me to review before making decisions. Overall very impressed with the entire team.

We were lightening struck on Saturday night and lost a large number of electronic devices throughout the home. Concerned about electrical issues behind the walls I called Bob Hamilton and they had Scott P out Tuesday morning. After an inspection of the circuit breaker and a number of outlets, he assured me everything was fine. Scott P also recommended a whole house surge protector which I agreed was a good idea and he quickly got it installed and was on his way. 5 stars!

We had Andrew (salesperson) come and give us an estimate on replacing our old furnace and AC with new Lennox equipment. He gave us a total cost, what our monthly payments would be, and we scheduled the work for two days later. Approval for financing was quick and easy. The crew (with CARLOS, Drew, and Turner) arrived on time and completed all the work on time. Everyone, especially CARLOS and Andrew were easy and pleasant to work with.

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They're terrific. I owned a rental property for years while living across the country. Any time I needed them, they were there. They explained what I needed clearly and even on 2 occasions explained that I didn't need them. Now I'm back in town and continue to use them. I appreciate their honesty and willingness to explain things thoroughly.

We had Plumbline install a new water heater, water softener, and filter. Bryan was very friendly, did a great job for us, and the price was fair. We will use them again!

Professional service, and reasonable pricing. Thank you, will be a returning customer!

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