Mike Brooks and his team did an INCREDIBLE job with the loan for our first house. We were pretty clueless and intimidated by the process. They walked us through every step in detail and helped us understand everything. They very clearly had our backs and helped us have a seamless experience. We've heard horror stories from friends going through the loan process and ours couldn't have gone smoother. We'd recommend them to anyone!

Janet was very informative throughout the process and also very pleasant. She left no stone unturned in her efforts to get us the best deal possible. I was also very pleasantly surprised that she came to my closing. I've never seen or needed that before but she was there and able to answer the attorney's questions. I'm more concerned with getting a good deal than with liking who I get it from but I got both with Janet. Thanks!

Well after being shot down by a Mortage guy, I was told to contact Rick Shelhorse & Tori Cecil. They promptly got started processing our loan because we had a deadline. They were awesome and I will use them in the future if I move again. Thank y’all for your help!

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Working with First Rate was seamless. Chad Lemons was my lender with First Rate and he was more than helpful. He answered any questions and explain the process for me in detail. As a first time buyer, I could not have asked for a better experience. I would recommend First Rate. I will use them again the next time I buy.

This is our second time to use Josh Nelson at First Rate Financial. He has always worked hard and quickly for us. He helped us navigate all the work of a refinance and we were very satisfied. Thanks, First Rate!

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Guaranty Federal Mortgage is an excellent company that ensures the utmost customer satisfaction. Seth Hogan was my senior loan officer and he was very compliant and helpful as we talked. There was an altercation with the closing costs in which resulted in faults on both ends. There was a miscommunication on Seth's part and failure to pay attention to detail on mine. Fortunately, the owner Chris personally called me and handled the situation. The process was smooth and helpful--- resulting in a great experience. Although there was an issue, the customer service was dependable and responsive, which helped fix the problem. Thank you for a great experience---I highly recommend.

Thanks for the loan and we appreciate Seth and your company's ability to help us with the process of refinancing our home and reducing our monthly bills significantly.

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