Best Property Management in Oakland

I've been renting an apartment in downtown Sacramento from Mynd for about 7 months. The application process went very smoothly on my end- they were able to review my application within a day and took the apartment down from their website promptly (which I think we can all appreciate in a tight market full of application fee scams). The apartment was super clean and in great condition when I moved in. The staff have responded to service requests quickly and appropriately. Their website works well and makes it very easy to pay rent and submit requests. Thank you to Dulce, my move-in coordinator, and Shera and Karl who handled the service requests.

From the time I toured my rental, to efficient and painless approval process, fast maintenance turn around, to the awesome professionals Mynd employs thank you!!! My entire experience has been wonderful so far! Thanks to all the amazing people who have been very supportive and delivered top tier customer service every step of the way:Nicole, Jade, Kristen, Jordan O., Derek D., Susannah, Edward W., Kitsa, Sarah S. This has been the best property management group I have ever experienced and I'm so satisfied!

Tiffani Polasek was so great at following up on my service request. She was very sweet and attentive. I am so happy that she made sure everything was okay and reached out to make sure everything was taken care of!

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Jessica is amazing! She is professional, a rapid responder to any question or need an owner might have, and has a consistently wonderful and cheerful attitude. She has offered recommendations and contacts that have smoothed the way on work we needed to do on our rental property. It's a joy to work with her, and one of the main reasons we stay with Bay Property Group!

My experience with Jessica Rada at Bay Property Group was amazing! She’s a cool person and very friendly. Let’s just say her customer service is greatly appreciated! In this world… We need people with her type service out there. This is why I give her a “five star,” but she deserves more! =) Very professional and high quality of service.

Jessica Rada is very helpful and response with quality work at Bay Property Group. She shows her professional and friendly personality by fixing an issues and problems I have. Also, follows up and is persistent this type of service makes me feel good as a customer because she cares and wants me to be happy!

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The folks at Lapham have been very helpful and were quite friendly. I really appreciate that someone was able to help me right away and kept my visit brief and efficient. I know property management companies get a bad wrap, but this seems like a well managed company. I’m happy with my encounter and recommend this management company.

Joan from this company is simply the best. She responds quickly to emails and is very accommodating. Last year, my roommate and I had to cancel our lease due to our school semester becoming completely online (so we did not need to live near campus). We were able to cancel without penalty. This year, I tried contacting her about the availability of units and she was able to offer us a unit that was within our price range. She is so helpful in providing us with all the information we need, and we never stumbled upon any problems with the application process. Joan is constantly willing to help us out, and my roommates and I very much appreciate that. Simply put, the service is amazing.

Living out of state and keeping my rental was a tough decision, but Lapham has made EVERYTHING much easier for me. At first I was hesitant to hire them to handle my property because I did not personally know anyone with the firm. Within the first few months I knew I made the right choice. They were able to get tenants into my property faster than I ever could. They have taken a huge weight off of my shoulders and now I can't imagine having the rental without their support.

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