CarMax

Drove from Virginia to Kentucky for this ride. Service was great when we got there and even after we left. We left the dealership to charge the car up before heading back. As it was charging we went next door to use the restroom. While we were gone someone was nice enough to slice our back tire with a razor blade. Called CarMax and they had a tow truck come, paid for an Uber, put us in a hotel for the night, and put new tires all the way around the car. Then did a complete inspection to make sure nothing else happened. When we got back to Virginia they called to make sure everything was okay and that we had no other issues. Our sales rep was John and would go to him again.

I will definitely go back. Best customer service I've ever experienced. The guy that helped me was extremely friendly. We shared a bunch of laughs. I got a beautiful, safe, and reliable car. My husband will also come back here so that when it's time for an upgrade for him he can get one with no problem.

Here we are, I’ve sold 3 cars to Carmax and I’ve bought 3 cars from Carmax. My latest purchase is a 2017 Fiat 124 Spider. From sales to service I’ve been thrilled with the purchase. I’ve worked with Daniel & Zach in sales and I’ve worked with Sam and Kim in service. I absolutely refuse to buy anywhere else or have my car serviced anywhere else, I’m a 100% happy and LOYAL Carmax customer!