Hilton San Francisco Union Square

Staff are excellent and very friendly and helpful. Not much Hilton can do regarding what's happening in the city near the hotel but I felt safe. The only reason for the 4 on the room is the shower head seemed to have maybe lime build up causing a lot of spray and leak of water from tub faucet versus shower head. Also not good options for night light type light for night time.

My second time staying here. Everyone, from the front desk to the cafe; cleaning crew and front door staff, were amazing and responsive. Always helpful and will go out of their way to accommodate. Beautiful and clean room overlooking the city and the bay. Not sure why there were no USB inputs for charging devices but not a big deal for me. I’ll be back.

A great location, lots around it. The Cityscape at the top is really cool. The beds were very comfortable, the room nice and spacious. Only negative, the price for the buffet at Poached is a bit higher then I expected, but it's an expensive city, so take that for what it's worth. It was much better quality then most hotel buffets I've had.