We had our 80yo chimney replaced because of multiple cracks, leaking, and structural instability. I had no idea how complex these jobs are, how much different expertise is involved, and how cutting corners at multiple steps could leave a chimney that *looked* OK, but would not weather well in the long run. Our chimney needed to be taken down to just below the roof line, needed to be rebuilt, new liner installed, rebuilding and reconnecting water heater and furnace exhausts so it now met code (it didn't before). Doing this job properly and not just "hiring a guy" to patch up some loose bricks, will of course be costly. What you don't want is having your chimney crack and crumble in the middle of a Rochester storm that takes out your heat and hot water! If you have an older house, I recommend examining your chimney, and if it looks like it has cracks in the bricks/masonry, or bits broken off the top, give Four Winds a call and have them do an inspection, up close, on your roof. (Picture is job in progress, after chimney rebuilt, before flashing and roofing tiles installed) I can’t say enough good things about the team at Four Winds. Excellent communication, professionalism, teamwork, and pride in their work. The complex work on the venting from the basement to the chimney, navigating around water pipes and other obstacles in the basement, was engineering art. The work Sean did with the roofing and chimney flashing was obsessively perfect. And thank you to team leader Ryan who patiently communicated and explained details to me. I highly recommend Four Winds Chimney.

We hired Four Winds Masonry to inspect and clean our fireplace, since we bought the house a year ago and didn’t know the history of it. Nathan and John were right on time, very professional and very courteous. They told me upfront the amount of time it would take and the final cost. Ultimately our chimney failed the inspection and is not fit for use. They walked me through their findings, which helped to explain other problems we had noticed, like effluence in the basement and water damage in the garage. They pointed out that the brick that was originally installed wasn’t the right type, but was brought in from the south. That’s why it absorbed water, which froze and broke the face of the brick off. There was a lot more they explained, and they made sure I understood before moving on. I would rather have a working fireplace, but I love knowing the detailed status of my fireplace. They know their stuff and provided a great service for the cost. I would absolutely recommend Four Winds Masonry for any job in their expertise. They do very high quality work.

I was very impressed with Four Winds Masonry & Chimney! Scheduling an appointment was super easy, and I was able to get an appointment within a week of my call. After that call and speaking with the representative on the phone, I felt quite confident that I made a great choice having this company to come clean and get my gas fireplace working well again. The technician, Nathan, who came to my house was very nice and professional, and I enjoyed speaking with him. He did a terrific job and is a great asset to this company! Due to many years of neglect, my chimney needs some significant work to make it safe and to extend its future life. I’m happy to have Four Winds return to my home in the near future to perform the work needed to restore it to a much better condition. I highly recommend Four Winds Masonry & Chimney for any fireplace and/or stove and chimney service needed!!

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Mike did a great job on fixing the crown of my chimney which had become a mess. He came out quickly and got the job done in a very reasonable amount of time and the chimney is back functional. Had another company give an estimate that was significantly more money. I'd recommend Mike to anyone that needs chimney work done.

We were very happy with East Side Chimney. They provided a very competitive quote and it was clear they understood the chimney repair business, starting with Mike, the owner. The team that came out to the job were very professional and fixed the crown and cracks, replaced the caps and waterproofed. Very happy with the work and the experience. I would certainly recommend them to others.

Mike and his crew from East Side Chimney did a great job on my chimney removal. East Side Chimney offered an affordable price with excellent knowledge, communication, flexibility, and customer service. I would highly recommend them to anyone looking to get work done on their house.

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New to the area, Canterbury was recommended by a few neighbors. While during a busy time of season, I didn't wait long for an appointment. Brian was very professional, friendly, and knowledgeable. He happily answered all my questions and provided some great info. for preventative maintenance. Great experience, would highly recommend - will definitely use them again!

Brian was absolutely awesome! They were incredible responsive when we initially requested a quote and came out the next day to write up the estimate. The pandemic caused a slight delay in the custom chimney cap manufacturing and Brian kept us continually updated on the status. The cap was installed today and it looks beautiful. Would highly recommend using this company—great experience all the way around.

Brian was very thorough with his inspection, which included climbing on the roof and removing the chimney cap. He walked me through everything and gave great advice on small repairs and options for larger repairs. He was very reasonably priced as well. Would definitely recommend.

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