I was so impressed by the service I received from Jayne. Not only was she professional, but she was a great people person who made me comfortable with the way she ran the business. I truly appreciate her for her help and kindness. We need more Jaynes in the world. It was nice to meet Jayne. And God bless her...

I used this storage during the transition from my old apartment to my new one. Cory was super awesome during move-in and move-out. My door was a little finicky, but he took the time to demonstrate some tips and tricks. The process was easy, and the portal was user-friendly. I would recommend it!

I just moved back to Rochester and renting two units for now. Called the office to see if I could get units close to each other. Yannis was SO helpful! Looked up my units to confirm, but also gave me some great info just to make sure my move was seamless. Great service, for sure! Thank you!

Help others: Click Here to send review or send us your review to reviews@threebestrated.com. Negative and positive review will be used for rating. Make a difference.

Karl was very helpful and very friendly. I asked him if I could see the space, and he let me. He even asked questions to help me decide how much space I needed. I enjoyed our conversation as we went through the process. I recommend this place for storage.

Karl was amazing and so helpful I made a reservation for the wrong thing. He was so helpful and corrected it right away. He personally showed me around, so I knew exactly what I needed he’s a 10 out of 10 for customer service I would definitely recommend it!

Except for one time when the power was out, and we couldn't get in my experience here has been exemplary the it's been exemplary the unit is clean the halls are clean the manager is most helpful I strongly recommend Karl to keep up the good work.

Help others: Click Here to send review or send us your review to reviews@threebestrated.com. Negative and positive review will be used for rating. Make a difference.

I am currently working with Becky from Life Storage Jefferson Rd. and have been over the past few years- while my son has been studying at RIT. She has been extremely helpful and provides top-of-the-line service. I only ask for her when I have questions now or need assistance in my storage needs. She is extremely knowledgeable and is a role model that others should follow. I highly recommend working with her and Life Storage for other future leaders - everything has been great with this facility.

Excellent customer service! Angie made it EASY. When moving, you don’t need problems, and this storage facility was sooooo easy to use. Thanks to Angie! The facility was clean and well lit. We stopped by several times to drop off and pick up things. Easy access. Competitively priced. Highly recommended.

The office manager, Becky, was one of the most helpful people possible when it came to my unit and all the issues involved with moving my stuff out from states away!

Help others: Click Here to send review or send us your review to reviews@threebestrated.com. Negative and positive review will be used for rating. Make a difference.