a COUPLE of GURUS

I recently had the pleasure of dealing with A Couple of Gurus tech support, and I can't say enough good things about my experience! I was grappling with some frustrating MS 365 email issues, and Dave from their support team truly came to the rescue. Dave's attentive approach and dedication to resolving my problems were truly remarkable. Despite the complexities, he patiently listened to my concerns and worked tirelessly to find effective solutions. What stood out the most was his willingness to go above and beyond – we had to reconnect multiple times to fully rectify the issues, and each time, Dave was there with a positive attitude, ready to assist. His deep understanding of MS 365 and his knack for explaining technical solutions in a simple and understandable way were highly impressive. It's a rarity to find someone who combines technical expertise with exceptional customer service, but Dave managed to do just that. Thanks to Dave's unwavering efforts, my MS 365 email issues are now a thing of the past. I can't stress how relieved and appreciative I am. A Couple of Gurus is fortunate to have such a committed and knowledgeable professional in their ranks. For anyone seeking top-notch tech support, especially for MS 365 email problems, I wholeheartedly vouch for A Couple of Gurus. Don't hesitate to ask for Dave – he's a true asset. Hats off to Dave and the entire team for delivering service that's nothing short of exceptional!

Promptly understood the issue and knew just what to do to fix it. Walked me through the solution and taught me more about OneDrive and Sharepoint!

Oh my goodness, where do I even begin to sing the praises of Kent from A Couple of Gurus?! This guy is an absolute rock star when it comes to customer service! I mean, I thought I just needed a simple password reset, but Kent went above and beyond to make sure everything was working perfectly. Not only did he reset my password, but he spent multiple days working on my desktop, reinstalling software, and making sure everything was running smoothly. And let me tell you, he did NOT give up! Kent continuously checked in to make sure everything was working as it should be, and even went out of his way to make some helpful suggestions on how I could improve my system. But that's not all! Kent's sense of humor and positive attitude were the icing on the cake. Despite the fact that my issue turned into a bit of a project, he kept me laughing the whole time. I mean, who knew that getting your desktop fixed could be such a fun experience?! All in all, I cannot recommend Kent from A Couple of Gurus enough. He is an absolute gem and truly goes above and beyond to make sure his customers are happy. Thank you, Kent, for everything! You are a true hero of the help desk world. Kent provided excellent customer service.