Seitel Systems, Inc.

Seitel Systems, LLC took over as IT consultants for the City of Milton, WA in January of 2010. Their initial work included overall system assessment & inventory, followed by a comprehensive report of recommendations and suggested solutions. For a city not having their own IT department, Seitel provided the knowledge and expertise needed to not only protect the city's data, but whenever anything went wrong they had us up-and-running with as little down-time as possible. Staff are extremely knowledgeable, and always friendly and responsive to our needs. It was only due to budget constraints and the opportunity to combine services with a neighboring municipality that the city ended its contract with Seitel during 2012. In the future, If/when the city decides to seek other IT solutions, Seitel will definitely be offered the opportunity to provide their services.

Seitel Systems has done a great job at helping us formulate and implement our overall technology strategy. The technology and network assessment uncovered numerous opportunities to improve security, stability and general best practices in our IT operating environment. Their helpdesk support receives consistently high marks from our staff. Since we outsource 100% of our IT support their responsiveness and effectiveness are critical to our operations.

From developing our company IT strategy down to assisting end users with computer issues, Seitel Systems provides exceptional service. The Seitel Systems team is reliable, timely, and a pleasure to work with.