They had a prompt service on the phone to schedule the technicians visit. They called to check up the time 30 min before per the original appointment. The technician Jawed was very courteous and wore covers on top of shoes to keep the floor clean. He did his work well and asked questions to do triage well and explained what he was doing. Gave us documentation and info to follow up with the city.
We worked with Theo at Roto-Rooter. He was very professional and experienced. He provided practical fixes and did not urge us to take on expensive repairs when a smaller fix was readily available. He was also responsive on the phone when we had additional questions. Would def work with him again.
The did a great job. Showed up promptly after calling first. The tach was knowledgeable and professional. He had us back on track in 30 minutes or so. We were super pleased with the service.
