I have been there before and the staff was rude. NOT ANY MORE! They have a whole new staff and they are amazing! When you walk in you are greeted with a smile by Ashleigh. Sumatra was sweet and created a warm atmosphere during appointment. Kipp provided excellent care when giving my shot. The doc, Amy, listened and gave excellent recommendations. I would recommend this place now, for sure.

Everyone here is so nice and caring. The receptionist is very nice and friendly and will answer any question you have. The nurse is also friendly with a smile. The nurse practitioner I saw came in with a smile, explained my condition in detail and was so caring. The best thing of all was that when I got there I didn’t have a long wait at all. This was my second trip here and both times have been great with both times being short wait times!

Huntsville Hospital Urgent Care is best for those with busy schedules. I recently moved to Huntsville, and have not decided on a primary physician. I wasn't feeling well, and decided to make an appointment after work. I completed all my paperwork through the app. Mary, with great patience checked me in, and even added additional information to my chart that I missed. KIPP, the medical assistant was friendly, inviting, and created a safe environment. Preparing for the doctor's visit went very smoothly. Dr. Flores, great insight, and experience. Great recommendations for treatment, and follow up care. I will definitely return. Best service since moving to Huntsville. They even recommended local care for my transition. You'll find a very friendly, and approachable staff who is also knowledgeable. Enjoy your visit!

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Very kind and thorough! The Staff here are very friendly and patient with your questions. There was a small mix up with my name and insurance but the staff rectified it immediately and clarified the issue for me to easily understand. The wait before and during my appointment was a little long but that’s entirely to be expected considering the state of the world, and it was a much faster estimated wait time from other places if you arrive earlier in the morning. Highly recommend.

The experience with the clinic was exceptional! On-Line registration was easy and doing this provided minimal wait time once at the clinic. The staff was attentive and explained the protocol for treatment well. The diagnosis was accurate and the treatment plan worked well. Thanks for everything!!

My experience was great. From the time I walked in the door the receptionist greeted me with a smile and a pleasant attitude. I greatly appreciated that. The nurse that took care of me did an outstanding job as well. THANK YOU

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The staff treated me great! I was in & out within an hour with an exam, blood drawn, 2 shots, and a chest x-ray. They are really quick. The entire staff treated me really nicely. Especially Jen, she definitely does it all there. The Nurse Practitioner was great and she answered all my questions and told me they would follow up if any new information became available to them. I will DEFINITELY be back because they are a minute down the road and my PCP is in Decatur. So anytime I need to be seen quickly I will definitely be returning to the Whiteburg location.

My husband and I went in Monday morning for booster shots. Everyone was very nice. The two girls at the front desk were especially friendly and helpful. And the young ladies that gave us our shots were also very nice and efficient.

Excellent care. Visiting from FL and was concerned we didn’t know a lot about the area. Was recommended by 2 people and was surprised and very pleased with care. Hopefully will not need to but, if need be, will definitely use again.

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