Behavioral Health Group

While during transitions things are usually always rocky and a bit unsettled as can be expected, Ive seen the positive greatly outweigh any of the negitive in the almost 3 yrs. I have been a patient. If you follow the rules and the handbook given on your first day, there are normally no problems. Occasionally things do happen as with any buss. Or situation. If you really want the help, it is there. The entire staff from councilors to nursing to admin. Truely cares about people, and it shows. Today, I wittnessed a medical emergency happen in the waiting room. Staff went above and beyond in handling it. Most Especially the nurse in charge Ms. Carol. She showed total class and professionalism in how she handled the situation as well as showed her personal side and that she really cares about her patients. She really deserves an extra day off paid or somthing of the nature as she earned it and then some this morning. She made sure everything was handled by protocal and also stayed right beside the lady reassuing her she was there, had 9q1 on the way, and that she would be ok. As scary as the situation was, Ms. Carol remained capm and focused the entire time. Being it was a half an hour before closing on a Sat. With a packed waiting room, I am quite sure she had to also stay late. Its easy to complain about things we dont like. What I wittnessed today with staff really touched my heart and I fealt the need to share some POSITIVE about an expierence at BHG.

I go to this clinic because I needed help and the desire to recover. I overlook the bad and concentrate on the good. The staff is overwhelmed with patient loads and care. I dont expect to be babied and pitied. I listen and learn abide by the rules, stay away from the bad and concentrate on me . They give me the tools and that's all that matters. Folks complain because they don't want to do the work of recovery. Plain and simple. Great place and THANK YOU.

I and my boyfriend have been trying to get in the Portsmouth city one since December and weren't even finished part 2 of the 5 steps to drink. We were in desperate need of HELP. I called BIG on Monday, had an appointment the next Monday and doses that same day. All I can say is thank GOD FOR BHG.