Pacifica Senior Living Forest Trace

Senior living communities, to be successful must be able to deliver on the promises made by their sales teams. An empty promise is the quickest way to guarantee and empty community. My first impression of Forest Trace several months ago was very good. The grounds were attractive, warm, and tranquil. The building, made of concrete and mortar, too was attractive, but that’s not what makes it a good place to live. The construction is important, but good customer service, hospitable staff, and exceptional care is what makes the difference. I have served seniors for more than a decade and I have become quite good at recognizing genuine quality service and care. It is obvious to me after observing the operation for three months that Forest Trace does both very well. My hat’s off to the leadership.

My father has been a resident for 3 years and this place is outstanding. It’s hotel literally a luxury hotel and the staff including Gladys the receptionist, Indi the move in coordinator but literally handles everything and Steve the executive director are kind and caring and available. If you are looking for the best for mom and dad look no further.

Diana is amazing! She took the time to get to know me and my mom. We had several setbacks with my mom’s health and she was there supporting us every step of the way. Pacifica is always clean, smells nice and the the team knows every resident by name!