BMW OF FREMONT

Every experience I have had with BMW of Fremont has been nothing but exceptionally great!!! This particular visit, my service advisor I was assigned to was Charles Way. I came in for a minor fix that turned out to be a major repair than I anticipated. His personable manner and professionalism he displayed to me was above and beyond!!! The assistance that was provided in helping me with my maintenance issue was more than I could ever ask for. Truth be told, I didn’t feel like I was “just a number in line” at a dealership, I truly felt like I was a “valued customer”. Everyone at BMW of Fremont was nice, courteous, and prompt in assisting me with my needs. I would definitely recommend going there for any of your vehicle services!!! Ask for Charles Way, but in observing all the service advisors there, anyone would be just as great!!!

Recently I had stop by Fremont BMW for a recall service, I am very grateful to Fremont BMW service advisor Matthew Richardson, I had a free recall for replace PVC value, when my free recall was completed, Matthew called me, told me my car had oil leakage and smelled burning oil off my value cover gasket. He said my car has special coverage, so going to save me $2000 and the replace gasket is free under California emissions SULEV coverage. it expires very soon, so wanted to help me to cover this before loose the opportunity to replace this. I am really happy and appreciated. And their service is excellent, thanks a lot.

Had placed an order with a different BMW dealership. Chanced upon few incoming bmw i4's at around 12 am and called them up the next morning. BMW Fremont initially said that they are pre-sold, but if anything gets cancelled they might call. Lo and behold Edward Molina called the next morning and I had myself a brand new spanking BMW i4 Edrive40 with almost all the bells and whistles. The entire buying process was incredibly smooth. All thanks to Edward Molina and team.