Really enjoyed working with this company. Office staff are very clear and easy to deal with. The installers were on time and super sweet gentlemen. They also did a really great job at making sure the floors were protected and clean up was perfect. There explanation of how the new gas fireplace equipment worked was really appreciated. The two gentlemen took there time in explaining and answering any questions I had. Would highly recommend the company as a whole!

Crew was very courteous. On time. Worked diligently. Very informative. Took extra care for my new floors during stove install. Very good communication with everyone involved from the initial call ,inspection, office personnel the ladies in the office. Everyone was great. Crew did excellent clean up job. No complaints. Can't wait to try out our new stove this fall and winter ! So far very impressed. Will review again later this year when I begin using my stove . Thankful to now have a source of backup heat. Very important in the day we are living !

I have had another chimney sweep company "clean" ours for the past 20 years or so. When I called them this summer, they didn't respond promptly so I called TN Fireplace and Chimney. This time time the news was eye opening as we found out how dangerous our situation was. To make this story short, I was blown away with just how professional these guys are. Their attention to detail and communication is unparalleled. Tyler is a rock star and was one of the most courteous professionals we've ever had visit our property in the 35 years we've been here. Overall, top notch. We'll rest easy knowing that our flue and fireplace is safe to use this winter and many more to come.

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We've relied on Chimney Sweeps West for service at both homes our family has owned. They've been consistently professional, provided high quality service, and ensured we were satisfied with any work performed. We realize you can't please everyone in today's society, but you don't stay in business for over 40 years without being committed to your customers satisfaction and performing work at a level that is of a high quality. We love that they're a family owned business that operates with integrity and genuinely cares about the families they serve in the community.

Chimney Sweeps West provided excellent, timely service. Their office staff was attentive to my busy schedule, and the workers were professional. When something didn't work out quite the way it was expected, they stood by their word and made things right. I wish more businesses operated the old-fashioned way like these folks do. I was pleasantly surprised to find out they also do other home repairs. I will definitely employ their services in the future.

I found this company on Angie’s list because I wanted a company working in my home that was licensed and insured. The employee who does their scheduling is very kind and she had no problem providing me with proof of insurance via email. She was also able to get me in for service within a day. I had a problem with my dryer not heating up to the correct temperature so I had them come out to check my dryer vents. Their employee Mark came out and was very courteous and friendly. I had been only living in my home for a year but it seemed that in the 14 years since my home had been built no one had ever cleaned the dryer vents because the amount of lint Mark cleared out could have filled the back of a pick up truck! I was very close to having a dryer fire and from now on I will make it a priority to remember to get my vents cleared once a year. I was very happy with the service Mark provided as he was on time courteous and professional and I will be asking him to help me with other jobs in the future.

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Ashbusters has my vote for competence! Their workers are very professional, knowledgeable and punctual. Timmy Kneller has been my inspector, contact person and he has given great customer service. Casey Baker worked on my project and is also a great asset to the company. Ashbusters has replaced all the mortar in my chimney, installed new crown, flashing, chimney cap and cricket. They have done all they promised to do and have stood behind their work and products. I will use them for my future inside fireplace upgrade and highly recommend them as a very reputable company.

gas fireplace service. Although I had to wait for a few weeks to get this done it was well worth it. Timmy was polite, professional, obviously knew his job. He treated my home respectfully and even petted my dog. He did great. I would not hesitate to hire him again.

Tim at Ashbusters was great to work with. The chimney on our waste oil heater was leaking and Tim came out with his awesome flamed up truck, got me an estimate and did the repair very quickly and for less than what I was expecting to pay. The repair looks great and didn’t leak a drop even through the crazy storm we had a couple weeks ago. I am a very happy customer and will happily refer them to anyone that needs a chimney repair.
My chimney needed major restoration work, not just for safety reasons but water getting in the house. Nearly all of the stones had to be grinded, reset and cleaned. Now my chimney looks like it was just built. Ashbusters sent several wonderful men out to help me. Timothy came out to inspect/estimate/recommend what I needed. He took the time to answer all my questions, kept in touch while financing was being worked out & checked back several days after the job was finished to make sure I was completely satisfied with everything. So glad he recommended the rain cap. Casey and Ferdinand were wonderful! Hard workers, very polite and extremely professional!! I haven't encountered anyone in any industry with the level of professionalism Casey & Ferdinand had. I can't say enough nice things about those 2 young men. Thanks to them my chimney looks great and I have peace of mind. When it's time for chimney cleaning to be done I hope the company let's me request them.

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