Sutton E. Was on time, very personable, knowledgeable and helpful. He answered all of my questions and was very patient and kind. My issue was an easy fix (thankfully) and he explained it very well. Pioneer has always been helpful and and eager to assist us when there has been an issue or concern. I called this morning with a very limited time frame and they were accommodating and expedient.

I have used Pioneer a couple of times. They are very professional and knowledgeable. I really appreciate that they send a picture of the person coming to my house. They are honest and fixed the problem quickly. They are definitely the only AC/Furnace people I call! I have had no complaints thus far.

Entire company on their game !! Very professional and covered all aspects of the job from beginning to end. Installation of new Amana condenser unit and coil very efficient and completed on schedule. Entire group of people at Pioneer from telephone receptionist to sales to field techs FIRST CLASS ! I would highly recommend this firm to everyone who needs anything done that they do in their listed services. The maintenance tech who performed the twice a year check of all systems was excellent and efficient. GREAT COMPANY.

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Our experience with AA could not have gone better. They recently put in a brand new furnace and AC for us after our 20+ year old system died. Erin was an absolute pleasure to work with and very knowledgeable. She recommended several options and let us choose what we thought worked best all for a price I thought was extremely reasonable. The installation techs were also very professional, friendly and did great work. They've even checked back up on us a couple of times to make sure there are no issues. Now that it's all done we couldn't be happier with the new system. I will definitely be using them in future and highly recommend them to anyone needing any HVAC work done.

We had put off replacing the old furnace and heat pump even though we knew it was leaking coolant and not well maintained. Phil inspected it this year and told us we would need to do more repairs, but mentioned they had a same as cash deal with Wells Fargo. So we decided to replace it. Erin came out and inspected the entire house. She gave us several options and noted that the house was set up for a larger unit than we currently had. She did not push us to upgrade, but let us make our own decisions. She is very knowledgeable about the different systems and saved us money by not replacing all the ductwork. She also made some recommendations for when we upgrade our sunroom. We would definitely recommend Erin and AA-Air to all our friends. We have been very impressed with them and will continue to have them service our system.

Excellent work. I always expected this company to be more expensive because of their professionalism and reputation. I used a smaller company before this visit for all of our needs. I should have given AA the call first without making assumptions. They showed me all of what was wrong in detail and gave me specific reasons why work needed to be done. They could have made other choices and charged me a lot more, but they were honest and focused on what I needed. I can't recommend them more highly. Thank you!

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Advanced installed a new AC & Heating system in our home. They beat 2 competitors price on like models by a substantial amount. When the first tech came to give an estimate I was unable to be home and he called and happily & professionally answered numerous questions. He also did not try to up-sell me to the most expensive option; even told me that, that particular model was overkill for the size of our home. Once scheduled 3 techs came out and performed the work. They were on time, professional and left ZERO mess behind. They completed thorough testing of the system and walked my wife through use of the new system. We are extremely happy with this business; highly recommend.

Great, thorough service by Tech [Kevin?]. He didnt give up until he found the source of rattling by cleaning, taking apart and installing aftermarket gasket/foam material to our units frame screws/secure points; he could easily have left the rattle and still charged us for service, but he went beyond. Highly recommend.

Replaced my HVAC and installed a new duct system in my house that actually distributes the air evenly. They even removed up some gas lines that were old and hazardous which was not part of the original job for no extra charge. 10/10 would recommend.

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