3 Best Hotels in Brownsville, TX

I would just like to give a huge shout-out to Jacqueline Cortez because her customer service is bar-none, super, top-notch!! She went above and beyond for some guests that we booked a stay with @ Brownsville Hampton Inn and Suites! She is amazing and knows how to treat her customers!! She has a great disposition and an excellent personality!! Prefect for the hospitality industry!! Get this woman a raise or include her as part of your management if she isn’t already.

Great property. We found it necessary to stay here after the unexpected hospitalization of my husband. Property was well maintained and staff very accommodating. The only thing negative I have to say is that the website said there was a hot tub and there wasn’t. They need to remove that from their website. The hot tub had been converted to a large planter. It did provide a few chuckles for an otherwise tense visit.

I had a great experience while staying at this place. The bedsheets and mattresses were excellent. There was a small silverfish in my bath room probably due to humidity and recent rains. The breakfast was alright and could be improved. Overall I would recommend it to others.

Well updated facility, modern furnishings and decor, nice in lobby restaurant, nice but small pool and outdoor area for relaxing. I give five stars because for the price you will have trouble doing any better, unless maybe a brand new location. The one way street is a little odd getting used to but the road behind the hotel takes you in the other direction so you just have to think about it. A little noisy, but being near a man rd is part of the good location. For breakfast you place an order at the counter of the restaurant with your room number, so not an all you can eat self serve style but it was very good. I had the breakfast bowl which is mostly kale and roasted tomatoes with your eggs on top and guacamole on the side. It was good but in a very healthy - chic kind of way. They do have milk and cereal for the kiddos though.

The hotel itself is mediocre at best. However, the staff goes above and beyond. They are friendly, helpful and quick! Alexis at the front desk when we checked in was very accommodating with a couple of requests from my wife and me. Marty with housekeeping was Johnny-on-the-spot when we had a small issue in the room. The place was decorated beautifully for Christmas as well. Definitely a quiet, clean and budget-friendly place to stay. Good location to several chain, sit-down type restaurants. We would definitely stay here again.

We had a great experience! Thanks to Ms.Itzel Arevalo for helping us with our reservation she was so kind and respecful.