Hyatt Place Glendale / Los Angeles

While it’s not always a joy to navigate LA, its traffic and the general crush of the city you’ll find this oasis in the desert a welcome respite from anything the rest of the city may sling at you. Rooms are neat, clean and well maintained. The location is near shopping and convenient to both business and recreational opportunities but where this property truly shines is its commitment to customer service. From the friendly and engaging valet team, the upbeat, smiling front desk team to the management and Sales department every single interaction will confirm the bias that you’re genius for having chosen so wisely. I travel 250+ days a year. I have never experienced a kinder, more genuinely engaging and helpful team.

Perfect place to visit Universal Studio for well-balanced reasons. The room rates are reasonable, given the 15 minute drive to the Universal, but many hidden advantages that I did not realize before actually staying. I enjoyed a lot visiting lots of restaurants and shopping mall (check out "Americana at Brand"). Complimentary breakfast was completely beyond expectations. Above all, staffs were super kind and willing to help, one of the best hospitality experiences I had by far. Valet service (shoutout to Edgar) was also efficient and fast. (sending updates via text by minutes). I will definitely come back to this hotel when I visit LA again.

We arrived almost at 3am and the staff were accomodating and check in process was fast and easy! Rooms were clean. I would recommend using their valet service- less hassle and ensures the safety of your car. Their staff were awesome and friendly. Breakfast food is good as well!