I encountered some difficulty with my door over a few days, although I didn't pay much attention to it. But yesterday, my key got stuck and became utterly immovable, and I needed access to my house. After your technician removed the key, he examined the door and discovered a problem with the lock, which he promptly replaced. A solid 5 stars for a job well done.
I called and within 25 minutes David came to us and within 15 minutes he was able to program a new key for my husband and we were finished! Funny guy with great service!
Chase and Brian were punctual and so polite. They tried to open my lock without cutting it, but I told them to go ahead. They were wonderful. I would highly recommend.
