Mattress Firm McKinney Eldorado Pkwy

What fantastic experience it was to shop at this location. Mark, the gentleman that assisted us, provided a flawless and excellent customer service experience. He asked all the correct questions to get a good baseline on what we were looking for in our bed purchase. We were then shown many different options, and educated and things we just didn’t know to look for. If you are in the market for new bed, mattress, etc, please make sure to visit this location. More importantly, make sure that Mark is working, so you can get the white glove treatment, like we did.

Said & Susan are amazing! I came into the store a few weeks ago and they were both incredibly helpful and patient despite my indecisiveness about choosing a mattress. Though I was initially overwhelmed, it ended up being a very pleasant experience thanks to how kind and personable they were. I highly recommend this store to anyone looking to buy a mattress.

Such a great experience! Mark was very friendly and answered all our questions He directed us to *exactly* what we wanted and needed, wasn't pushy, and was very efficient. I highly recommend this location if you need a new mattress and the perfect pillow.