DoubleTree by Hilton Hotel El Paso Downtown

The location is awesome. The hotel is in very good shape. The food at the restaurant. Downstairs at the Casanova is about an eight out of 10. Service at the restaurant could definitely be improved. However, Service at the front desk is outstanding. I had mentioned the water pressure in the shower was very Weak. Management called in a work order, and they replaced my showerhead. The very first day I was there. Highly recommend

I was so impressed and grateful to Jasmine. I felt uncomfortable because it seemed like a man was following me and watched which room I went into. She walked with me back upstairs and it was extremely thoughtful of her. Thank you Jasmine!

I organized my company event at the Double Tree in the Downtown location and it was wonderful. Walter, Dora, and Ricardo did an incredible job and provided excellent service. 10/10 recommend.