Called him in panic thought I locked my key in the trunk. He stated he will be there in 30-40minutes. He later called in about 20minutes to say he was 10minutes away from my house. Behold I found my key and called him. I requested he come to get paid for his trip. He stated no, that he will turn around and I should just cancel the trip. He was so understanding and very courteous. Definitely will use him and recommend him. One of a kind. Thank you very much.

Wow! I have never had such a great experience with someone coming to unlock my car. John was so personable, speedy, and professional. I am travel nursing from MN and besides unlocking my car quickly, he even gave me recommendations on amazing places to hike after I told him I was interested in hiking around here. Very personable, and professional and I appreciated every minute of conversation with him. I could’ve sat and talked with him for hours! Great service would recommend 1000x over!

John and his team are fantastic and help all of our clients when they need to re-key a house or car. Pete from john's team helped me with a tricky Ford key problem and was so fast and diligent. I highly recommend them to anybody and do!

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I had an emergency (to me) when the trunk key got stuck in the latch of my mother's old car and I could not close the trunk. Also, the rain was predicted and I really needed the trunk to close. I was frazzled but the lovely locksmiths (after checking) told me they had the parts, what would be done, and to give them an hour to an hour and a half. I browsed Hobby Lobby and went back exactly when they said, the car was fixed and ready and I gratefully paid a very reasonable price. I will ALWAYS use these guys for everything from now on, not just copying a key.

They tried their best to help with a new key but were unable to do so for a truck cap. Didn’t charge me anything for their efforts. At their suggestion, I was able to get duplicate keys from the manufacturer. They were able to provide duplicate keys for my Toyota Truck. I would definitely do business with them again. They were courteous and professional. Thank you ABC Lock & Key.
Dave is great. I've never met a more chill dude under pressure. It was especially busy that day and he was nailing everything.

This place is SUPER cool! They have such a great store. I had a Chevy truck that another company wanted to charge me $100 for a copy of my key! I thought that was high. I went to ABC and the price was much better and they actually explained to me why it’s more expensive than a regular key. Super patient and super nice people! This will be my regular lock and a key place for as long as I am in El Paso!

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I rarely write reviews, but Laura at Hassle Free Lock & Key deserves so much more business. Her expertise and friendly nature are enough but our experience was much more serious and she was our hero. With an injured hand (just off surgery) she unlocked our vehicle rescuing our 2 year old who was in the back seat. Such a crazy accident, but we were so scared. Laura responded quickly and took action despite her injured hand. We are so grateful. Thank you.

Excellent and timely service. The owners of this establishment strive for both quality and efficiency. They are pleasant and personable, and they make the overall experience worthwhile. Being one of three certified registered locksmiths in El Paso, they have henceforth become my personal choice in the region.

A week living at this new apartment and the deadbolt I was trying to unlock was not catching so I was literally just turning my key in circles. Gave Hassle Free Lock & Key a call and they were at my place within 15 minutes. If I ever find myself in a similar quandary I know who I’m calling! Great service!

Excellent service. They cut and programmed a new key for my truck and were very helpful through the process. They were even kind enough to show me the digital key features that my truck has. Very quick service as well.

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