Creative Environments Design and Landscape

Jason Secrist's customer service is next level! He is really good at focusing on what customers need and require. In addition, Jason is very knowledgeable, in general --outside of the scope of his role - which is helpful in problem solving. He has given us really good advice and has gone above and beyond his responsibility to help. We trust him on all matters. For example, the first day we met, Jason removed a rattle snake from our courtyard. In addition, Jason figured out the leak in our irrigation system and was also able to pinpoint the cause of the leak in our spa, which was missed by California Pools. Furthermore, when we had an issue with the travertine installation, Jason reworked his schedule to come over immediately and provide a solution. He also ensured that the pallets and debris were removed from our yard before Christmas. Overall we have had a very good experience with Creative Environments, largely in part because of Jason!

Creative has always done a superior job. Their designs by far are the most unique, creative and beautiful I've seen. I fully trust them every step of the way, the owners run their business with integrity.

This review is specific to the customer care team after project completion. Jason and Curtis are excellent and work very hard to get the project right. Very competent team. Thanks to the both of you!