Viraj J. Shah, OD - AXIS EYE OPTOMETRIC GROUP

The whole staff and Doctor Viraj Shah went beyond and above my expectations. I didn’t realize that I’d get this kind of service though I’m a young retiree and experienced really bad service in the past from other clinics/doctor offices I visited when they find out I am a Medicare beneficiary if you know what I mean. It started from when I walked in, I was apprehensive and I have my guards up just in case I get treated like a piece of rag. I told them that I have another appointment after theirs. They squeezed me in really quick and got me out of there within an hour. Secondly, the nurse who assisted me was warm, friendly and hospitable. She made recommendations and not applied pressure on me to make decisions on added service excluded from my insurance coverage. Then entered Dr. Shah, this gentleman made me at ease by introducing himself, his education, accomplishments, professional career and even shared his family life with me albeit without a notion of exalting himself but to the contrary - being modest. He accosted me outside to assist me in choosing the best frame I should be wearing though he still had another patient waiting. My experience in this facility is short of having a red carpet rolled out.., I am just kidding on the latter, haha. Thank you Dr. Shah and give kudos to your staff. I will definitely, absolutely recommend you to others.

Pediatric Eye Care is definitely a priority. I took my kids in for their replacement lens. The staff are so kind and gentle. Julie is amazing and I love that they remember my kids names. Dr Shah always has a funny joke to tell. You will definitely walk out feeling accomplished.

Every time I come here, it never feels like an eye appointment. I have such a good time talking with the staff. Dr. Shah is awesome and has a great eye for helping me find the perfect glasses that compliment my face and skin tone.