AutoZone Auto Parts is a leading automotive parts and accessories retailer proudly serving the community of Salem, Oregon. The store's reputation is built upon its commitment to exceptional customer service, where the staff's helpfulness, friendliness, and extensive product knowledge are highly valued. This commitment is reflected in their interaction with customers, as they readily offer guidance and assistance. The store's dedication to showcasing a meticulously curated assortment of distinguished brands is at the heart of its esteemed reputation. Among these notable brands are Rain-X, Castrol, Sylvania, Avalanche, Bosch, Fel Pro, and AC Delco. They stand prepared to provide invaluable assistance with car repairs, offering guidance that proves indispensable for customers in their pursuit of optimal solutions. The employees at AutoZone are widely recognized for their exceptional helpfulness, friendliness, and proactive attitude. This commitment to customer satisfaction consistently surpasses expectations, ensuring customers receive the utmost support and guidance. The store's innovative and convenient loaner tool program further underscores its commitment to delivering excellent service. This program offers installing wipers, batteries, or conducting diagnostics, regardless of the prevailing weather conditions. AutoZone continues to elevate customer convenience through its provision of same-day pickup services, further enhancing the ease and accessibility of its offerings. Their user-friendly online platform or in-person at the nearest store provides customers with flexible and accessible solutions.
3 Best Auto Parts Stores in Salem, OR
Expert recommended Top 3 Auto Parts Stores in Salem, Oregon. All of our auto parts stores actually face a rigorous 50-Point Inspection, which includes customer reviews, history, complaints, ratings, satisfaction, trust, cost and general excellence.
AUTOZONE REVIEWS
Came in on Easter Sunday and these guys were so helpful, over the phone as well as in person. Kevin helped me attatch a new pair of windshield wipers he was actively listening to our needs and had a lot of useful tips. Thanks again !
Brian was super helpful and showed my 16 year old daughter how to replace her front head light. He was really nice and all the employees greeted us as we came in. We always feel this AutoZone has the best customer service. Thank you!
Nicholas and Jason were so friendly and helpful. My boyfriend went in late at night for an emergency part and they responded well. They helped make the night not so miserable while fixing car in the rain.
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O'Reilly Auto Parts offers an extensive range of auto parts, tools, and accessories in Salem, Oregon. The staff members are well-versed in car parts and related concepts, ensuring that you receive precise and valuable assistance tailored to your specific needs. O'Reilly Auto Parts is deeply committed to customer satisfaction, evident through its comprehensive range of in-store services, including complimentary battery testing, meticulous wiper blades and bulbs installation, responsible fluid recycling, and thorough check engine light testing. These offerings are thoughtfully designed to enhance your shopping experience, ensuring that your automotive requirements are met with the utmost attention and consideration. They have thoughtfully introduced a loaner tool program, offering convenient access to rental tools suitable for a diverse range of automotive maintenance tasks and specialized repairs. Moreover, the store emphasizes product quality by offering limited warranties on items purchased from their establishment. This further underscores their dedication to providing customers with reliable and trustworthy products. O'Reilly Auto Parts gift cards are available for those seeking the perfect gift, suitable for any occasion. They provide the option of free in-store pickup, enabling you to conveniently place your order online and have your items expertly prepared for pickup at the store. O'Reilly Auto Parts offers free next-day delivery for orders totalling $35 or more. This service encompasses a vast selection of over 100,000 products, ensuring swift access to the items you need.
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Sun: 8am - 9pm
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O'REILLY AUTO PARTS REVIEWS
I'm rarely impressed with employee's in the business of Customer Service, but my recent experience with Jason (Auto Parts Specialist.... Night shift) was the opposite of that! Not only was he helpful, but he was knowledgeable and understanding. 5 stars for Jason and his fellow swing shift employees for going the extra mile!
I needed some part for my Highlander and I was lucky enough to have Jason helping me. He was very patient as I described what I needed and quick to identify the problem! I appreciate his courteous professionalism!! O'Reilly's is lucky to have him!
The guy that helped me went above and beyond to make sure that I got what I needed at a price I could afford.
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NAPA Auto Parts stands as a distinguished leader among automotive parts establishments situated in Salem, Oregon. The team is widely acknowledged for their mastery in guiding vehicle owners towards optimal solutions that align with their specific requirements. NAPA Auto Parts takes tremendous pride in providing a comprehensive suite of software tools encompassing estimation, shop management, and technical functionalities. These tools are meticulously engineered to enhance operational efficiency and seamlessly streamline the workflows of their esteemed community of installers. NAPA Auto Parts offers the added convenience of expedited one-day shipping, catering to a vast collection of over 160,000 products. This extensive inventory includes a selection of esteemed private brands, celebrated for their unwavering reliability. NAPA Auto Parts takes pride in the presence of an exclusive paint counter, thoughtfully tailored to serve individuals seeking solutions for automotive and marine paint needs. This tailored service is designed to cater to online shoppers who prioritize a seamless and uncomplicated approach to acquiring in-store purchases. NAPA Auto Parts' streamlined process for hassle-free returns and exchanges, accommodating online and in-store purchases. This convenience is extended within a reasonable 30-day window from the original purchase date, effectively underscoring their dedication to ensuring customer satisfaction. Additionally, NAPA stores go the extra mile by providing support in managing returns and exchanges for NAPA online ship-to-home transactions.
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Sat: 8am - 5pm
Sun: 10am - 4pm
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NAPA AUTO PARTS REVIEWS
I really respect diplomacy. When I called last week, whoever happened to be free and took the call was very cordial and polite, kindly asking me if I could hold until a representative could help me. You don't realize it's gone 'til you notice it's back.
Super helpful customer service. Went in looking for one thing and left with a better cheaper (hopefully) fix. Thank you
Skylar was so helpful. He goes above and beyond for the customers. The world needs for folks like him.
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